After 23 years working as housemaid in an upper class Santiago, Chile household, Raquel (Catalina Saavedra) is as much a part of the Valdez family as the wife, husband, and kids she that lives with and looks after. On Raquel's 41st birthday Pilar Valdez (Claudia Celedon), her husband Mundo (Alejandro Goic) and their oldest son Lucas (Agustin Silva) force the sullen, withdrawn maid to emerge from her kitchen sanctum and join the whole family for a brief celebration. But Raquel's discomfort is as strong as her "family's" need to acknowledge their awkward dependence on her. When Raquel becomes unable to care for the house alone new help is hired and this throws her into a jealous frenzy. The seemingly happy home soon becomes the stage for Raquel's darkly comedic tricks as she drives away anyone who tries to take her place. This takes a toll on the children, some of whom she loves and others she distains. Trapped by guilt, matriarch Pilar refuses to fire Raquel even though it is clear their maid is slowly unraveling. However it is the third hire, Lucy, whose sunny disposition and deep bond with her own family that creates a change in Raquel. The two grow close and the family sees their once disgruntled caretaker full of life again. Yet as Lucy becomes homesick, Raquel is faced with solitude again and must choose to return to her old ways or embrace a new way of life.
Mariana Loyola,Claudia Celedon,Catalina Saavedra
Winner of the 2009 Sundance Film Festival's Grand Jury Prize in World Cinema for Best Film and the Special Jury Prize for Best Actress and a selection of the 2009 New Directors/New Films series, THE MAID is the story of Raquel (Catalina Saavedra in a bold performance,) who has served as the live-in maid for the Valdes family for 23 years. Neither truly a member of the family nor simply a servant, she inhabits an undefined space somewhere in between. Threatened when the family decides to bring on extra help, she engages in a series of increasingly frantic acts to hold on to her position in this sharp comedic drama about family, class and self-discovery.